Unlimited Wireless Broadband
  • Home
  • About Us
  • Plans
    • Residential
    • Business
  • Speed Test
  • Coverage
  • FAQ
  • Contact

FAQ

In this section, you will find answers to the most frequently asked questions (FAQs) on our Broadband Services and Solutions.

Contact Us
Q: How can I make payments?​
You can pay by credit card, cheque, paypal or direct debit. 
Q: How long does an installation take?
​
We can arrange installation within 2 to 3 working days.
Q: Does the broadband connection include a router?
​
We include a router with the Value, Pro & Enterprise plan.
Q: Can I use my existing router?
​
Yes so long as the router is a cable router. (Not ADSL)
Q: What is the minimum contract?
​
There is no minimum contract.
Q: Can I get higher speeds than 100mbs?
Yes please contact our sales team for more information.
Q: Can I get higher upload speeds?
​
A: Yes please contact our sales team for more information.
Q: Do I have to install any equipment myself?
​
No, we will send an engineer to your home or business to setup the equipment.
Q: Do I require a phone line?
​
No, you do not require a phone-line. We provide our service via a small antenna that is placed on your roof.
Q: Does your service include a fixed IP address?
​
Yes, all our broadband connections include a fixed IP address.
Q: What the different between a fixed and dynamic IP address?
​
A dynamic IP address will change each time you connect to the internet.
Q: What times do you offer phone support?
​
Our sales and support line is available 09.00am to 09:00pm Monday to Friday & 09:00 to 13:00 on Saturday.
Q: What happens if i want to cancel my account?
​
Accounts can be cancelled at 30 days notice. Customers cancelling within the first 6 Months must pay a €60 fee for removal of the equipment. There will be a charge of 130 if we can not collect our equipment (the roof antenna, pole, cable and router) so customers must arrange this when cancelling their account.

More queries?
Call Us : +353 1 4951112
Sitemap
Home
About
Residential Broadband
Business Broadband
Coverage area
Installation Process
FAQ


Find Us
Facebook
Twitter
LinkedIn
Google +
Forum
Email Us
Blog
Contact
sales@webworld.ie
+353 14951112

Web World Ireland
Unit B15
South City Business Centre,Tallaght, D 24



Service
Monday to Friday: 9am to 9pm
Saturday:  9am to 1pm
We accept
Picture
© Copyright 2015 Web World Ireland All Rights Reserved
  • Home
  • About Us
  • Plans
    • Residential
    • Business
  • Speed Test
  • Coverage
  • FAQ
  • Contact